{"id":4023,"date":"2026-07-05T09:24:19","date_gmt":"2026-07-05T09:24:19","guid":{"rendered":"https:\/\/hexasustainability.com\/?page_id=4023"},"modified":"2026-07-15T19:19:16","modified_gmt":"2026-07-15T19:19:16","slug":"esg","status":"publish","type":"page","link":"https:\/\/hexasustainability.com\/it\/projects\/fb-industry\/esg\/","title":{"rendered":"ESG"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4023\" class=\"elementor elementor-4023\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81c1105 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"81c1105\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-38a5b64 e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"38a5b64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50282b2 elementor-widget elementor-widget-html\" data-id=\"50282b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"nav-next\">\r\n\r\n  <a href=\"#\" class=\"nav-label\" style=\"color:#F1B300; font-family:inherit; font-size:inherit; font-style:italic; text-decoration:none;\">\r\n    <span class=\"nav-label\">Prev. \u25be<\/span>\r\n  <\/a>\r\n\r\n  <div class=\"nav-dropdown\">\r\n    <a href=\"\/it\/projects\/fb-industry\/\" style=\"font-weight:bold; text-decoration:underline;\">Start<\/a>  \r\n    <a href=\"\/it\/projects\/fb-industry\/project-background\/\">Project Background<\/a>\r\n    <a href=\"\/it\/projects\/fb-industry\/market-research\/\">Market Research<\/a>\r\n    <a href=\"\/it\/projects\/fb-industry\/business-overview\/\">Business Overview<\/a>\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0bd73c e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"d0bd73c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f73dbf4 elementor-widget elementor-widget-text-editor\" data-id=\"f73dbf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"color: #002e00;\">ESG<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-468f463 e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"468f463\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9152128 elementor-widget elementor-widget-html\" data-id=\"9152128\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"nav-next\">\r\n\r\n  <a href=\"#\" class=\"nav-label\" style=\"color:#F1B300; font-family:inherit; font-size:inherit; font-style:italic; text-decoration:none;\">\r\n    <span class=\"nav-label\">Next \u25be<\/span>\r\n  <\/a>\r\n\r\n  <div class=\"nav-dropdown\">\r\n    <a href=\"\/it\/projects\/fb-industry\/esg\/materiality-assessment\/\">Materiality Assessment<\/a>\r\n    <a href=\"\/it\/projects\/fb-industry\/esg\/risk-assessment\/\">Risk Assessment<\/a> \r\n    <a href=\"\/it\/projects\/fb-industry\/sustainability-goals\/\">Sustainability Goals<\/a> \r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a1a178 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"7a1a178\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d385d69 elementor-widget elementor-widget-text-editor\" data-id=\"d385d69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Following the market analysis and business overview, the next step was to assess the business through an Environmental, Social, and Governance (ESG) lens.<\/p>\n<p>Why is this important? ESG provides a structured framework for understanding the factors that can influence a company&#8217;s long-term performance, resilience, and ability to create value. Rather than viewing sustainability as a collection of isolated initiatives, the ESG approach helps organise topics into clear and actionable categories, making it easier to identify risks, opportunities, and areas for improvement.<\/p>\n<p>For a restaurant business, ESG considerations extend far beyond environmental impacts. They include topics such as food waste, procurement practices, employee wellbeing, customer expectations, supplier relationships, business ethics, and regulatory compliance. Many of these factors already influence business performance, whether they are formally recognised as sustainability issues or not.<\/p>\n<p>However, not all ESG topics are equally relevant to every organisation. The challenge is understanding which issues matter most to the business and its stakeholders, and where efforts should be prioritised. This is where a materiality assessment becomes valuable.<\/p>\n<div style=\"text-align: center;\">\n<p style=\"margin: 0;\">\n        <a href=\"https:\/\/hexasustainability.com\/it\/projects\/fb-industry\/esg\/materiality-assessment\/\" rel=\"noopener\" style=\"display: inline-block; font-size: 18px; font-weight: bold; font-style: italic; color: #8b0000; text-decoration: underline;\"><br>\n            SEE THE COMPLETE MATERIALITY ASSESSMENT<br>\n        <\/a>\n    <\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c83d77 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"5c83d77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-134e1e9 elementor-widget elementor-widget-spacer\" data-id=\"134e1e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb5e5bf e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"bb5e5bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fc3263 elementor-widget elementor-widget-text-editor\" data-id=\"4fc3263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"color: #002e00;\"><strong>MATERIALITY ASSESSMENT ROADMAP<\/strong><\/h5><p>A materiality assessment is a process used to identify, assess, and prioritise the topics that are most relevant to a business and its stakeholders. It helps organisations focus their resources on the areas that have the greatest impact on performance, risk management, and stakeholder relationships.<\/p><p>For this project, the materiality assessment served as a bridge between understanding the business and developing a sustainability strategy that was practical, relevant, and aligned with business objectives.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c55573f elementor-widget elementor-widget-image\" data-id=\"c55573f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"429\" src=\"https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-768x429.png\" class=\"attachment-medium_large size-medium_large wp-image-4063\" alt=\"\" srcset=\"https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-768x429.png 768w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-300x167.png 300w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-1024x571.png 1024w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-1536x857.png 1536w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-24x13.png 24w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-36x20.png 36w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM-48x27.png 48w, https:\/\/hexasustainability.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-5-2026-10_53_40-AM.png 1679w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cecc9c e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"9cecc9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e7c60 elementor-widget elementor-widget-text-editor\" data-id=\"c7e7c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Identifying potential material topics and stakeholders<\/strong><\/li><\/ol><p>The process began with discussions with management to understand their current perspective on sustainability and business challenges.<\/p><p>Rather than starting with predefined solutions, the objective was to explore how management perceived different aspects of the business, what concerns they had, what opportunities they saw, and what changes they would like to achieve in the future. We discussed operational challenges, growth ambitions, supply chain relationships, customer expectations, and long-term goals.<\/p><p>This initial exercise provided valuable insights into how sustainability-related topics were already influencing business decisions, often without being explicitly recognised as such. Using insights from the market analysis, business overview, and management discussions, a preliminary list of potential material topics and stakeholders was developed.<\/p><p>These topics were grouped under broader ESG categories and represented areas that could influence the business&#8217;s performance, reputation, and future competitiveness.<\/p><p>Some of the topics identified included:<\/p><ul><li>Food waste and inventory management<\/li><li>Employee well-being and retention<\/li><li>Training and development<\/li><li>Energy and resource efficiency<\/li><li>Regulatory compliance<\/li><\/ul><p>Stakeholders<\/p><ul><li>Customers<\/li><li>Employees<\/li><li>Suppliers<\/li><li>Regulators<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2832965 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"2832965\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f7291d elementor-widget elementor-widget-text-editor\" data-id=\"3f7291d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>2. Stakeholder engagement<\/strong><\/p><p>The next step was to gather input from key stakeholders.<\/p><p>To achieve this, anonymous employee surveys were conducted to understand perceptions around workplace culture, fairness, inclusion, communication, and overall employee experience.<\/p><p>Informal conversations with customers were encouraged to better understand their expectations, perceptions of sustainability, openness to change, and factors influencing their purchasing decisions.<\/p><p>Discussions with suppliers were also initiated to gain insight into their challenges, future plans, sustainability initiatives, and opportunities for collaboration.<\/p><p>The purpose of stakeholder engagement was not only to gather feedback, but also to understand different perspectives across the value chain and identify areas where interests aligned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-118f666 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"118f666\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-976e161 elementor-widget elementor-widget-text-editor\" data-id=\"976e161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>3. Evaluating and prioritising topics + <a style=\"display: inline; font-size: 15px; font-weight: bold; font-style: italic; color: #8b0000; text-decoration: underline;\" href=\"https:\/\/hexasustainability.com\/it\/projects\/fb-industry\/esg\/materiality-assessment\/\" rel=\"noopener\"> materiality matrix<\/a> creation<\/strong><\/p><p>Once stakeholder feedback had been collected, the information was analysed and consolidated.<\/p><p>From the various feedback, recurring stakeholder concerns emerged and were translated into material ESG topics. Each topic was evaluated against key criteria (impact severity, stakeholder concern, financial risk, strategic relevance, impact materiality, and financial materiality) and scored on a scale of 1 to 5.<\/p><p>The resulting scores were then mapped onto the materiality matrix. This structured approach helped transform qualitative feedback into actionable priorities, providing a clear basis for risk management and the definition of future sustainability goals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecb40a0 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"ecb40a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e8944b elementor-widget elementor-widget-text-editor\" data-id=\"7e8944b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>4. From material topics to action<\/strong><\/p><p>The material topics identified through the assessment became the foundation for the next stages of the project.<\/p><p>They informed the <a style=\"display: inline; font-size: 15px; font-weight: bold; font-style: italic; color: #8b0000; text-decoration: underline;\" href=\"https:\/\/hexasustainability.com\/it\/projects\/fb-industry\/esg\/risk-assessment\/\" rel=\"noopener\"> risk assessment<\/a> process by highlighting areas where the business could be exposed to operational, regulatory, financial, reputational, or supply chain risks.<\/p><p>They also provided a basis for defining future objectives, initiatives, and performance indicators, ensuring that efforts would be focused on areas capable of generating meaningful business value.<\/p><p>Importantly, a materiality assessment should not be viewed as a one-time exercise. Markets evolve, regulations change, stakeholder expectations shift, and new risks emerge. For this reason, <strong>material topics should be reviewed periodically to ensure they continue to reflect the business environment and strategic priorities.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdf3193 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"bdf3193\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fbfcda1 e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"fbfcda1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-50744e6 e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"50744e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f9b014c e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"f9b014c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceaeca4 elementor-widget elementor-widget-html\" data-id=\"ceaeca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"nav-next\">\r\n\r\n  <a href=\"#\" class=\"nav-label\" style=\"color:#F1B300; font-family:inherit; font-size:inherit; font-style:italic; text-decoration:none;\">\r\n    <span class=\"nav-label\">Prev. \u25be<\/span>\r\n  <\/a>\r\n\r\n  <div class=\"nav-dropdown\">\r\n    <a href=\"\/it\/projects\/fb-industry\/\" style=\"font-weight:bold; text-decoration:underline;\">Start<\/a>  \r\n    <a href=\"\/it\/projects\/fb-industry\/project-background\/\">Project Background<\/a>\r\n    <a href=\"\/it\/projects\/fb-industry\/market-research\/\">Market Research<\/a>\r\n    <a href=\"\/it\/projects\/fb-industry\/business-overview\/\">Business Overview<\/a>\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ad4884 e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"4ad4884\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d98f9d e-con-full e-flex qodef-elementor-content-no e-con e-child\" data-id=\"7d98f9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17b1746 elementor-widget elementor-widget-html\" data-id=\"17b1746\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"nav-next\">\r\n\r\n  <a href=\"#\" class=\"nav-label\" style=\"color:#F1B300; font-family:inherit; font-size:inherit; font-style:italic; text-decoration:none;\">\r\n    <span class=\"nav-label\">Next \u25be<\/span>\r\n  <\/a>\r\n\r\n  <div class=\"nav-dropdown\">\r\n    <a href=\"\/it\/projects\/fb-industry\/esg\/materiality-assessment\/\">Materiality Assessment<\/a>\r\n    <a href=\"\/it\/projects\/fb-industry\/esg\/risk-assessment\/\">Risk Assessment<\/a> \r\n    <a href=\"\/it\/projects\/fb-industry\/sustainability-goals\/\">Sustainability Goals<\/a> \r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Prev. \u25be Start Project Background Market Research Business Overview ESG Next \u25be Materiality Assessment Risk Assessment Sustainability Goals Following the market analysis and business overview, the next step was to assess the business through an Environmental, Social, and Governance (ESG) lens. Why is this important? ESG provides a structured framework for understanding the factors that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2659,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4023","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ESG - Hexa Sustainability<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hexasustainability.com\/it\/projects\/fb-industry\/esg\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ESG - Hexa Sustainability\" \/>\n<meta property=\"og:description\" content=\"Prev. \u25be Start Project Background Market Research Business Overview ESG Next \u25be Materiality Assessment Risk Assessment Sustainability Goals Following the market analysis and business overview, the next step was to assess the business through an Environmental, Social, and Governance (ESG) lens. 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